The new password MUST adhere to the following criteria: 1. At least nine (9) characters in length (letters, numbers, or special characters); 2. Start with a letter; 3. Contain at least three of the following four categories: 3a. Upper case letters (A-Z), 3b. Lower case letters (a-z), 3c. Numbers (0-9), 3d. Special characters: Only the following are allowed (* & ^ % $ # @ ! ?). Your password cannot contain more than three (3) characters in common with the Login ID or previous two (2) passwords. An example of a strong password would be iL0v3myJ0b! or wAy2g0?. For all password resets, it can take up to 15 minutes to send the new data to Microsoft for Office365 access. We appreciate your patience.